Overview
With Payment Plans in Docketwise, you can set a schedule for your client to pay off a balance overtime instead of one lump sum.
Also, by pairing Payment Plans in Docketwise with LawPay you unlock additional functionalities:
Clients can pay their installment directly from their reminder OR
You can set up Automatic Payments, where your client's card or account is debited automatically
You can read this guide for more information on setting up the LawPay integration.
Contents
Non-automatic vs. Automatic Payments
When setting up a Payment Plan in Docketwise, there are two options:
Without Automatic Payments
With Automatic Payments
Without Automatic Payments
This option available to everyone (whether you are integrated with LawPay or not).
Clients will receive a reminder 7 days before an installment is due, the day an installment is due, and 7 days after an installment was due (if it has not been paid).
If you are integrated with LawPay, these reminders will also include an option for your client to pay the installment.
You can also customize which forms of payment are and are not accepted (CC and eCheck)
With Automatic Payments
This option is only available for users with the LawPay integration.
With this method, you can set up scheduled payments (CC or eCheck) to be automatically made each time the installment is due.
Setting up a Payment Plan
To set up a payment plan, you will first need to create an invoice, add all charges for the invoice and adjust any settings (if necessary). Once this is done, simply activate the slider bar for the Payment Plan as shown below.
After this, you'll need to choose whether the payment plan will be paid automatically or to send reminders for each installment. And finally, you will need to enter the remaining details (frequency, installment amount, start date, and any billing info) and you can finish creating your payment plan.