Overview
Whether you are new to Docketwise or just looking to learn more about how to use our software, you have come to the right place!
Below, you can learn more about our Help Features available on Docketwise:
Live Weekly Webinar
We recommend that all new users register for our Live Weekly Webinar, led by our Customer Success and Onboarding team.
You can also watch a recording of one of our previously recorded Onboarding Webinars below:
Help Center
Additionally, we have a vast Help Center Library that helps you learn about all of our features and how to best-use Docketwise. Simply search for a keyword or phrase to start learning!
We have also broken out Help Center into various categories to enable you to browse by topic:
Live Chat and Email Support
If you can't find what you are looking for, have additional questions, or have any suggestions you can contact us directly via the live chat feature in Docketwise or by emailing us at team@docketwise.com.
Our team for live help is available from 10 AM Eastern/7 AM Pacific to 7 PM Eastern/4 PM Pacific.
Live Training Session
To book a live training with your Customer Success Manager, you will need to follow the steps below:
From your Docketwise dashboard, click the ❔ button in the top-right corner
Select the option to Book Training with your Customer Success Manager
Choose the time that works best for you
Technical Support Call
To book a live technical support call with a Support Technician, you will need to follow the steps below:
From your Docketwise dashboard, click the ❔ button in the top-right corner
Select the option for Schedule Technical Support
Choose the time that works best for you